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BBB Accredited Business since

Hopkinton Stone and Gardens, Inc.

Phone: (508) 435-7376 Fax: (508) 435-9008 32 Lumber St, Hopkinton, MA 01748

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Hopkinton Stone & Garden, Inc is a family owned and operated nursery and garden center that offers trees, shrubs, perennials, stone and pavers. Installation, delivery and professional landscape design services are available.  Most trees and shrubs are grown on their own farm and hoop houses in Massachusetts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hopkinton Stone and Gardens, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hopkinton Stone and Gardens, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hopkinton Stone and Gardens, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1998 Business started: 02/01/1995 in MA Business incorporated 09/25/1998 in MA
Type of Entity


Business Management
Ms. Karen DeWolfe, Vice President
Contact Information
Principal: Ms. Karen DeWolfe, Vice President
Number of Employees


Business Category


Products & Services

Hopkinton Stone and Gardens, Inc. sells the following brand(s): Alfresco Outdoor Furniture, Cambridge Pavers, Castelle Outdoor Furniture, Hanamint Outdoor Furniture, Lynx Built-in Grills and Accessories, Marvel , Sub-Zero Outdoor Appliances, Unilock Pavers, Viking Built-in Grills and Accessories, Wolf Outdoor Grills and Accessories

Hopkinton Stone and Gardens, Inc. offers the following product(s): Bluestone, Cobblestone, Delivery and installation of trees, shrubs & perennials , Evergreen Trees and Shrubs, Fieldstone, Granite, Native Trees and Shrubs, Ornamental Trees and Shrubs, Pavers, Perennials, Screening Evergreen Trees, Travertine, Treadstock

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
Method(s) of Payment
American Express
Refund and Exchange Policy
The business states they offer a one year guarantee on all retail shrubs and trees.
Service Area
Hopkinton Stone and Gardens, Inc. provides their services in MASSACHUSETTS, RHODE ISLAND.
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.