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BBB Accredited Business since

Piano Lifestyles, Inc.

Phone: (802) 635-2402 Fax: (802) 635-2402 1846 Vt Route 100C, Johnson, VT 05656 View Additional Email Addresses View Additional Web Addresses

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Piano Lifestyles, Inc.specializes in accessories online: piano covers, benches, stools, music cabinets, pedal extenders, dollies, lamps, instructional DVDs and music fakebooks, sheet music and music books, piano movers (transporters),etc.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Piano Lifestyles, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Piano Lifestyles, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Piano Lifestyles, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 03, 2007 Business started: 01/01/1995 in NY Business incorporated 08/07/2001 in NY
Type of Entity


Business Management
Mr. Charles Flaum, President
Contact Information
Principal: Mr. Charles Flaum, President
Number of Employees


Business Category


Products & Services

Piano Lifestyles, Inc. offers the following product(s): Piano Supplies

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 6:00 PM
Su: Closed
Method(s) of Payment
American Express
Refund and Exchange Policy
The business states that their refund policy is as follows: Perfectly Grand will replace defective items (and/or any missing parts) within the first 14 days through the specific manufacturer free of charge. Beyond 14 days, but within the manufacturer's warranty specifications and period, Perfectly Grand will help facilitate an exchange through the specific manufacturer. If a customer receives a defective or damaged item and then decides against a replacement, then the customer is responsible for shipping the item back to Perfectly Grand - all Return Policies apply (ie. condition of returned item, Notes of Free Shipping). Please note that we can not give refunds for a few specific items: light bulbs, sheet music, books, videos and custom ordered products such as the custom piano covers or engraved items. If there are defects with these products we will, of course, exchange them for the same item upon return of the original item in “unused/new” condition. Any damage due to shipping must be brought to the attention of customer service immediately.
Alternate Business Names
Perfect Picture Lighting Perfectly Grand
Industry Tips
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.