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BBB Business Review

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BBB Accredited Business since

Trowt Movers

Phone: (978) 922-2502 Fax: (978) 922-8488 145 Rear Hale St., Beverly, MA 01915 http://www.trowtmovers.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Trowt Moving & Express offers moving services to both residential and commercial clients, residential packing and unpacking services , packing supplies and storage.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Trowt Movers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Trowt Movers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Trowt Movers
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: June 24, 2004 Business started: 01/01/1917 in MA Business incorporated 01/01/2000 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

The Executive Office of Environmental Affairs Of Massachusetts
100 Cambridge Street, Boston MA 02114
http://www.mass.gov/eea/
Phone Number: 617-626-1000
Fax Number: 617-626-1181
env.internet@state.ma.us
The number is 6987.

Type of Entity

Corporation

Business Management
Mr. Jon Trowt, Principal Mr. Peter Trowt, President
Contact Information
Principal: Mr. Jon Trowt, Principal
Principal: Mr. Peter Trowt, President
Number of Employees

21

Business Category

MOVERS MOVERS-INTERSTATE STORAGE-HOUSEHOLD & COMMERCIAL MOVERS-INTRASTATE MOVERS-OFFICE Used Household and Office Goods Moving (NAICS: 484210)

Method(s) of Payment
Check
MasterCard
Visa
Service Area
Trowt Movers provides their services in AMESBURY, BEVERLY, BOXFORD, BRADFORD, BYFIELD, CHELSEA, DANVERS, EAST LYNN, EVERETT, GEORGETOWN, GLOUCESTER, GROVELAND, HAMILTON, HAVERHILL, IPSWICH, LYNN, LYNNFIELD, MALDEN, MANCHESTER, MANCHESTER BY THE SEA, MARBLEHEAD, MELROSE, MERRIMAC, MIDDLETON, NAHANT, NEWBURY, NEWBURYPORT, PEABODY, REVERE, ROCKPORT, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SAUGUS, SWAMPSCOTT, TOPSFIELD, WAKEFIELD, WARD HILL, WENHAM, WEST LYNN, WEST NEWBURY & WINTHROP, MA.
Industry Tips
Hiring a Mover - 5 Tips - Video Moving

Customer Review Rating plus BBB Rating Summary

Trowt Movers has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.