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      Country
          Country

          Find a Location

          Olympia Moving and Storage has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforOlympia Moving and Storage

            Moving Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.84/5stars

            Average of 110 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/23/1994

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Olympia Moving & Storage provides professional residential and commercial moving services that exceed expectations.

            RESIDENTIAL MOVING: Local, Interstate, & International Moving | Full-Service Storage | Packing | Piano & Specialty Moving | Concierge Services

            COMMERCIAL MOVING: Moving | Storage & Inventory Management | Furniture Installation | Recycling & Disposal | Packing & Unpacking

            Products & Services

            Local, Interstate, & International Moving, Full-Service Storage , Packing , Piano & Specialty Moving , Concierge Services, Inventory Management, Furniture Installation, Recycling & Disposal

            Business Details

            This is a multi-location business.

            Find a Location

            Olympia Moving and Storage has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              9/23/1994
              Years in Business:
              31
              Business Started:
              1/1/1993
              Accredited Since:
              9/23/1994
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              150
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:30 PM
              T:
              8:00 AM - 5:30 PM
              W:
              8:00 AM - 5:30 PM
              Th:
              8:00 AM - 5:30 PM
              F:
              8:00 AM - 5:30 PM
              Sa:
              8:00 AM - 12:00 PM
              Su:
              Closed
              Business Management
              • Mr. Michael Gilmartin, Owner
              • Mr. Piet Gauchat, Manager
              Contact Information

              Principal

              • Mr. Michael Gilmartin, Owner

              Customer Contact

              • Mr. Michael Gilmartin, Owner
              • Mr. Piet Gauchat, Manager
              • Mr. Horea Lupu, Business Development Representative
              Additional Contact Information

              Fax Numbers

              • (617) 924-5949
                Primary Fax

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/18/2023

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              Olympia provided storage for just over one year and moved my items from their warehouse in ******** to my new residence in ******************. I used them before for storage when stationed overseas for almost 4 years. After unpacking all my things now in **, many items that were intact/working in MD are now broken. A Crock-Pot and glass ornament set were each packed at the bottom of large, deep boxes with heavy items. These are now destroyed due to THEIR packers failing to properly pack. I also have a Christmas tree that is pre-lit and worked great in MD. It now did not light in CA and all connections and fuses were checked. Also, a propane grill that worked great in MD, was covered while in storage, and in CA will no longer connect properly to a propane tank after I tried 2 different brand new tanks. Lastly, a floor lamp was broken by the packers in MD, which I discovered when I found bits of the trim from the lamp shade as I was cleaning up after they left. The item was broken, packed up, but they never told me what happened even though I was downstairs. Olympia is REFUSING to pay for the grill since there is no "physical damage" and for the Crock-Pot, glass ornaments, Christmas tree, and floor lamp since the outer boxes were not damaged. They claim that these items were magically broken while sitting quietly in storage, not while being bounced around in a semi trailer over potholes for **** miles from MD to CA. I drove the same route a couple months prior; the semi truck driver and I were talking about it when he arrived. I know how crazy bumpy it is just in an SUV. Semi trailers do not have the suspensions that SUVs do, and I'm surprised more things weren't broken. Olympia needs to take responsibility for the failure of their crew to properly pack my items, causing their destruction during the MOVE from MD to CA, and NOT while boxes just sat in a warehouse! I request payment of $1916.24 as initially submitted to Olympia for my destroyed items. Thank you.
              Read More

              Customer Reviews

              110 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ingrid T

              12/22/2023

              On Tuesday November 21,2023,a crew from your company was sent to our school, ************************************************ in ******** South End.They delivered and installed 6 large storage cabinets. The quality of the work was superb from beginning to end. They were professional, knowledgeable and thorough. Every member of the crew was on task. When they arrived and delivered the first cabinet we informed them that they needed to be anchored to the wall for safety reasons. They measured and designed the best way to make sure the cabinets were not only anchored but leveled as well. They left to get the materials needed to do the job properly. The crew returned with ALL of the equipment and tools needed to do a PERFECT job. ******************* and the rest of the crew did not cut corners or settled for mediocre work. Instead they made sure that the cabinets were safely anchored, leveled and centered to the long wall. I can not thank them enough. It is refreshing to have work like this be done. I would welcome them back anytime. On behalf of our school, I commend the crew and your company for having such high standards of work.Happy Holidays to you all.

              Olympia Moving and Storage Response

              12/29/2023

              Hi, ******. Thank you so much for leaving us a stellar review!

              Local BBB

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