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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

Isaac's Moving & Storage

Additional Locations

Phone: (800) 466-7034 Fax: (781) 436-4750 181 Campanelli Parkway, Stoughton, MA 02072 http://www.IsaacsMoving.com

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Description

Isaac's Moving and Storage is a full service residential and commercial moving company.  Isaac's provides local, long distance, and international moving services, secure short and long-term storage solutions, expert packing service, as well as moving boxes and supplies.   Isaac's is fully licensed, insured and bonded.  MDPU #29953 USDOT #552840 ICCMC #272369.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Isaac's Moving & Storage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Isaac's Moving & Storage include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Isaac's Moving & Storage
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 5

Additional Information

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BBB file opened: November 27, 2001 Business started: 01/01/1988 in MA Business incorporated: 01/01/1988 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Department of Telecommunications and Cable
1000 Washington Street, Boston MA 02118
http://www.mass.gov/ocabr/government/oca-agencies/dtc-lp/
Phone Number: 1-800-392-6066 or 617-305-3531
Fax Number: 617-988-8288
The license number is 29953.

United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: 202-366-4000 / TTY = 1-800-877-8339
The license number is 552840.

Type of Entity

Corporation

Business Management
Mr. Ami Joseph, President Mr. John Dalzell, Advertising Manager
Contact Information
Principal: Mr. Ami Joseph, President
Number of Employees

47

Business Category

MOVERS MOVERS-OFFICE MOVERS – INTERNATIONAL STORAGE-HOUSEHOLD & COMMERCIAL PACKING & CRATING SERVICE MOVERS-INTRASTATE MOVERS-INTERSTATE Used Household and Office Goods Moving (NAICS: 484210)

Products & Services

Isaac's Moving & Storage offers the following product(s): Moving Boxes, Moving Supplies

Method(s) of Payment
Visa
MasterCard
Discover
American Express
Cash    
Alternate Business Names
Safe Movers, Inc.
Industry Tips
Hiring a Mover - 5 Tips - Video Moving Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Isaac's Moving & Storage has received 4.28 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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