BBB Business Review
This Business is not BBB accredited
Phone: (617) 926-2008 6 Dexter Avenue, Watertown, MA 02472
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Excellent Moving & Storage, Inc. offers moving services within Massachusetts and from Massachusetts to all over the country. The company also offers packing services and, state of the art storage facility and packaging materials. The business states delivery is free of charge.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Excellent Moving & Storage include:
- 20 complaints filed against business
- 2 complaints filed against business that were not resolved
Factors that raised the rating for Excellent Moving & Storage include:
- Length of time business has been operating.
- Response to 20 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Department of Telecommunications and Cable
1000 Washington Street, Boston MA 02118
Phone Number: 1-800-392-6066 or 617-305-3531
Fax Number: 617-988-8288
The license number is 31190.
Type of Entity
Business ManagementMs. Ori Twito, President
Number of Employees
MOVERS BOXES-CORRUGATED & FIBER STORAGE-HOUSEHOLD & COMMERCIAL MOVERS-INTRASTATE
Products & Services
Excellent Moving & Storage offers the following product(s): Boxes of all sizes, Bubble wrap, Mattress cover, Shrink wrapp, Wrapping paper
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states they offer a 25% refund on boxes that you purchase from us and when you return them to our company in a reusable condition.
Service AreaExcellent Moving & Storage provides their services in MASSACHUSETTS.
Industry TipsHiring a Mover - 5 Tips - Video Moving
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview