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Description

Colony Moving & Storage, Inc. is a local, intrastate, interstate and international moving & relocation services company for residential and commercial clients. Services include local/long distance/international moving and packing/unpacking services, packaging supplies, car/boat/piano/appliance moves & storage, portable storage units, storage, warehousing & logistics, moving truck rental, and tradeshow transport/shipping. Free Estimates.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Colony Moving & Storage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Colony Moving & Storage, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Colony Moving & Storage, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 5

Additional Information

BBB file opened: October 07, 2004 Business started: 03/03/1980 in MA Business incorporated 03/03/1980 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

The Executive Office of Environmental Affairs Of Massachusetts
100 Cambridge Street, Boston MA 02114
http://www.mass.gov/eea/
Phone Number: 617-626-1000
Fax Number: 617-626-1181
env.internet@state.ma.us
The number is 1253.

United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: 202-366-4000 / TTY = 1-800-877-8339
The number is 259299.

Type of Entity

Corporation

Business Management
Mr. Ernest Plante Jr., President & Owner Ms. Katie Plante, Office Manager
Contact Information
Principal: Mr. Ernest Plante Jr., President & Owner
Customer Contact: Ms. Katie Plante, Office Manager
Number of Employees

10

Business Category

MOVERS TRADE SHOWS-TRANSPORT AND SHIPPING WAREHOUSING SERVICES TRUCK RENTING & LEASING STORAGE-HOUSEHOLD & COMMERCIAL RELOCATION SERVICE PIANO & ORGAN MOVING PACKING & CRATING SERVICE MOVING SUPPLIES MOVING SERVICES-LABOR & MATERIALS MOVING & STORAGE COMPANY MOVERS-OFFICE MOVERS-INTRASTATE MOVERS-INTERSTATE BOAT STORAGE Used Household and Office Goods Moving (NAICS: 484210)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Method(s) of Payment
Visa
Mastercard
Discover
Amercian Express
Debit
Cash
Check
Money Order
Alternate Business Names
Colony Moving and Storage United Van Lines
Industry Tips
Hiring a Mover - 5 Tips - Video Moving Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Colony Moving & Storage, Inc. has received 4.64 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.