BBB Business Review

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This business is not BBB accredited.

Casey Moving Company

Phone: (781) 871-1190 View Additional Phone Numbers 379 Liberty Street, Rockland, MA 02370 http://www.caseymovers.com


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Description

Casey Moving is incorporated as Kit Moving Corporation in Massachusetts . Casey Moving  offers moving services to residential and commercial clients.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Casey Moving Company include:

  • Length of time business has been operating
  • Response to 15 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 6
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

24 Customer Reviews on Casey Moving Company
Customer Experience Total Customer Reviews
Positive Experience 20
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 24

Additional Information

BBB file opened: April 06, 2001 Business started: 01/01/1993 in MA Business incorporated 01/01/2005 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: 202-366-4000 / TTY = 1-800-877-8339 or 855-368-4200
The number is USDOT 1330580.

Massachusetts Department of Telecommunications and Cable
1000 Washington Street suite 820, Boston MA 02118
http://www.mass.gov/ocabr/government/oca-agencies/dtc-lp/
Phone Number: 1-800-392-6066 or 617-305-3531 Main Office: (617) 305-3580
Fax Number: 617-988-8288
The number is 29672.

Type of Entity

Corporation

Business Management
Mrs. Katherine Casey, President Miss. Danielle Leary, Manager Matthew Overstreet, Sales Manager
Contact Information
Principal: Mrs. Katherine Casey, President
Principal: Miss. Danielle Leary, Manager
Customer Contact: Matthew Overstreet, Sales Manager
Number of Employees

35

Business Category

MOVERS Used Household and Office Goods Moving (NAICS: 484210)

Products & Services

Casey Moving Company offers the following product(s): Boxes, Bubble wrap, Dish barrels, Moving & storage services, Packing paper, Shrink wrap, Tape, Wardrobes boxes

Method(s) of Payment
Certified Bank Check
Money Order
Visa
MasterCard
Alternate Business Names
Casey Movers Kit Moving Corp
Industry Tips
Hiring a Mover - 5 Tips - Video Moving

Customer Review Rating plus BBB Rating Summary

Casey Moving Company has received 4.51 out of 5 stars based on 24 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
Routine Literature Request
 


BBB routinely randomly checks on businesses literature/advertising to consumers.

Please email or send via postal mail a copy of the literature/advertising you received from this business.

email: research@boston.bbb.org

Postal mail:
BBB
Research Department
290 Donald Lynch Boulevard, Suite 102
Marlborough, MA 01752-4705


Thank you.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.