BBB Accredited Business sinceAdditional Locations
Phone: (401) 828-8111 Fax: (401) 536-9019 View Additional Phone Numbers 99 James P. Murphy Highway, West Warwick, RI 02893 View Additional Email Addresses View Additional Web Addresses
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Arpin Group, Inc. provides domestic and international household goods moving and storage services.
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A BBB Accredited Business since
BBB has determined that Arpin Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Arpin Group, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 33 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||21|
|Total Closed Complaints||33|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
Phone Number: 202-366-4000 / TTY = 1-800-877-8339 or 855-368-4200
The number is 049922.
Type of Entity
Business ManagementMr. David Arpin, President and CEO Mr. Chris Kunzmann, Director of Customer Service Ms. Kathleen Frazier, Director, Agency Communications & Events
Number of Employees
MOVERS MOVERS-INTRASTATE MOVERS-INTERSTATE Used Household and Office Goods Moving (NAICS: 484210)
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||8:00 AM - 12:00 PM|
Method(s) of PaymentCash
Alternate Business NamesArpin International Group Arpin Van Lines
BBB Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview