BBB Business Review

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This business is not BBB accredited.

The Blue Dolphin Inn

Additional Locations

Phone: (800) 654-0504 Fax: (508) 240-3676 5950 Route 6, North Eastham, MA 02651

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The Blue Dolphin Inn is located on six acres of property in the Cape Cod National Seashore.  Amenities include a/c, heat, cable tv, private bath and shower, sliding door access to patio, outdoor pool and sundeck, a breakfast restaurant, picnic area with grills, children's play area, coin-op laundry, free Wifi, coffee, and many others included with the room.  The Motel operates from mid-April to mid-October.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Blue Dolphin Inn include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Blue Dolphin Inn
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1991 Business started: 02/01/1991 in MA Business incorporated 05/28/1992 in MA
Type of Entity


Business Management
Mr. Richard B. Murphy, Owner Ms. Katie Harrington, General Manager Ms. Paula Murphy, Bookkeeper
Contact Information
Customer Contact: Ms. Katie Harrington, General Manager
Principal: Mr. Richard B. Murphy, Owner
Number of Employees


Business Category

MOTELS RESTAURANTS RESORTS Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Restaurant Details
Menu URL:
Method(s) of Payment
Cashiers Check
Money Order
Refund and Exchange Policy
The business states that their refund policy is as follows: Deposits for reservations canceled within 10 days prior to the arrival date are subject to forfeit. Deposits for reservations canceled before the 10 days prior to the arrival date will be refunded in full.
Alternate Business Names
Blue Dolphin Inn Inc. Laura & Tony's Kitchen
Industry Tips
Restaurants Travel Agencies
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.