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Description

Brown's Wharf Motel, Restaurant & Marina is opened mid May through mid October in Boothbay Harbor Maine. The company has 70 units directly overlooking the ocean. One unit is a cottage and 2 are apartments. The restaurant seats over 200 people, and serves breakfast and dinner. A small conference room is available for up to 50 people. The marina has slips available for boats up to 175' yachts, short term, seasonal and moorings are available. The company was established in 1938 and incorporated in Maine in 1948. The company employs 10 people. Mr. Ken Brown is the President, Mrs. Joan Brown is the Treasurer and Mr. Dennis Brown is the Vice President. Inquiries or complaints may be directed to the attention of Mr. Ken Brown.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brown's Wharf Motel, Restaurant & Marina meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brown's Wharf Motel, Restaurant & Marina include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Brown's Wharf Motel, Restaurant & Marina
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2001 Business started: 01/01/1938 in ME Business incorporated 01/01/1948 in ME
Type of Entity

Corporation

Business Management
Mrs. Joan Brown, Treasurer
Contact Information
Principal: Mrs. Joan Brown, Treasurer
Number of Employees

10

Business Category

MOTELS MARINAS HOTELS & MOTELS RESERVATIONS FUNCTION ROOMS RESTAURANTS - BREAKFAST RESTAURANTS RESTAURANTS-SEAFOOD Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Products & Services

Brown's Wharf Motel, Restaurant & Marina offers the following product(s): Lobster, Seafood

Price Range: $$

Restaurant Details
Menu URL: http://www.brownswharfinn.com/bw_restaurant.html Cuisine: American
Hours of Operation
M: 7:30 AM - 10:00 AM & 5:30 PM - 8:30 PM
T: 7:30 AM - 10:00 AM
W: 7:30 AM - 10:00 AM & 5:30 PM - 8:30 PM
Th: 7:30 AM - 10:00 AM & 5:30 PM - 8:30 PM
F: 7:30 AM - 10:00 AM & 5:30 PM - 8:30 PM
S: 7:30 AM - 10:00 AM & 5:30 PM - 8:30 PM
Su: 7:30 AM - 10:00 AM & 5:30 PM - 8:30 PM
Hotel open Memorial Day thru Columbus Day
Method(s) of Payment

Cash

Credit Card

Service Area
Brown's Wharf Motel, Restaurant & Marina provides their services in MAINE.
Alternate Business Names
Brown Brothers, Inc.
Industry Tips
Hotels Restaurants Travel Agencies

Additional Locations

  • 121 Atlantic Ave

    Boothbay Harbor, ME 04538 (207) 633-5440

  • PO BOX 460

    Boothbay Harbor, ME 04538

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.