BBB Accredited Business sinceAdditional Locations
Phone: (207) 775-6105 Fax: (207) 775-0135 24 Christopher Toppi Drive, South Portland, ME 04106 View Additional Email Addresses
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Residential Mortgage Services, Inc. is a direct lender for first-time home buyers, fixed rate mortgages, adjustable rate mortgages & refinancing.
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A BBB Accredited Business since
BBB has determined that Residential Mortgage Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Residential Mortgage Services include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Maine Department of Professional & Financial Regulation
35 State House Station , Augusta ME 04333
Phone Number: (207) 624-8500 or TTY: Maine relay 711
Fax Number: (207) 624-8690
The number is 31912.
Massachusetts Division of Banks
1000 Washington Street, 10th Floor, Boston MA 02118-6400
Phone Number: 617-368-1648
The number is MC1760.
Rhode Island Department of Business Regulation
1511 Pontiac Avenue , Cranston RI 02920
Phone Number: 401-462-9617 or (401) 462-9500
Fax Number: 401-462-9602 or (401) 462-9532
The number is 20092626LL.
Type of Entity
Business ManagementMr. Mike Ianno, VP of Sales
Number of Employees
MORTGAGES-LENDER Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)
Alternate Business NamesResidential Mortgage Services, Inc. RMS
Industry TipsAdjustable Rate Mortgages Advance Fee Mortgage and Loan Brokers Home Equity Loans Mortgages - Broker Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview