BBB Business Review
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BBB Accredited Business since
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Mortgage Master, Inc. specializes in residential mortgages. The company is a direct lender for new home mortgages or refinancing providing loans and services.
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A BBB Accredited Business since
BBB has determined that Mortgage Master, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Mortgage Master, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 26 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||26|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Division of Banks
1000 Washington Street, 10th Floor, Boston MA 02118-6400
Phone Number: 617-956-1500
Fax Number: 617-956-1599
The license number is MC4251.
Type of Entity
Business ManagementMr. Paul Anastos, President Ms. Patricia Raymo, COO Mr. Leif Thomsen, C.E.O.
Number of Employees
MORTGAGES-LENDER MORTGAGES-BROKER LOANS Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)