BBB Business Review
This Business is not BBB accredited
Phone: (800) 327-8937 Fax: (508) 573-8326 View Additional Phone Numbers 171 Locke Drive, Marlborough, MA 01752
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1-800 East West Mortgage Company offers residential mortgage lending for the purchase or re-finance of residential real estate. Loan programs are offered for a variety of credit circumstances. In addition to conventional programs both FHA and VA options are available.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Rhode Island Department of Business Regulation
1511 Pontiac Avenue , Cranston RI 02920
Phone Number: 401-462-9617
Fax Number: 401-462-9602
The license number is 20001173LL.
Massachusetts Division of Banks
1000 Washington Street, 10th Floor, Boston MA 02118-6400
Phone Number: 617-956-1500
Fax Number: 617-956-1599
The license number is 2750.
Type of Entity
Business ManagementMr. Mark Spencer, Senior Vice President Mr. Jeffrey Jones, Compliance Manager Mr. Michael Roy, Director of Corporate Compliance
Number of Employees
MORTGAGES-LENDER FINANCING BANKS Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)
Products & Services
1-800 East West Mortgage Company offers the following product(s): FHA Mortgage, Residential Mortgage , VA Mortgage
Hours of Operation
|M||:||8:00 AM - 7:00 PM|
|T||:||8:00 AM - 7:00 PM|
|W||:||8:00 AM - 7:00 PM|
|Th||:||8:00 AM - 7:00 PM|
|F||:||8:00 AM - 7:00 PM|
|S||:||10:00 AM - 3:00 PM|
|Su||:||10:00 AM - 3:00 PM|
Method(s) of PaymentCheck
Refund and Exchange PolicyThe business states their refund policy is disclosed in writing prior to accepting any fee. A mortgage loan originator can answer any questions you may have about the refund policy.
Service Area1-800 East West Mortgage Company provides their services in COLORADO , CONNECTICUT , FLORIDA , INDIANA , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , NEW YORK & PENNSYLVANIA.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview