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BBB Accredited Business since

Haley's Metal Shop, Inc.

Phone: (207) 284-8571 Fax: (207) 284-9597 View Additional Phone Numbers 539 Elm St, Biddeford, ME 04005 http://www.haleysmetal.com


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Description

Haley's Metal Shop, Inc., also known as HMS, offers heating and air- conditioning systems, hot water and warm air systems, complete design and installation, and 24-hour service for commercial and residential customers. They also offer computerized heat loss and gain services, ventilation systems and kitchen exhaust systems. A majority of their sales volume is commercial and industrial sheet metal and HVAC work done at the sub-contracting level. They also have a service department that installs and services residential and small commercial heating and air conditioning equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Haley's Metal Shop, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Haley's Metal Shop, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Haley's Metal Shop, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 05, 1991 Business started: 01/01/1917 in ME Business incorporated 01/01/1963 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Attorney General
6 State House Station, Augusta ME 04333
http://www.maine.gov/ag/contact.html
Phone Number: 207-626-8800/TTY 207-626-8865
consumer.mediation@maine.gov
The number is PNT6767.

Type of Entity

Corporation

Business Management
Mr. Matthew Haley, Vice President
Contact Information
Principal: Mr. Matthew Haley, Vice President
Number of Employees

35

Business Category

METAL FABRICATORS HVAC SHEET METAL WORK PLUMBING FIXTURES, PARTS & SUPLS-RETAIL HEATING CONTRACTORS GEOTHERMAL HEATING & COOLING DUCT CLEANING AIR CONDITIONING CONTRACTORS Fabricated Structural Metal Manufacturing (NAICS: 332312)

Products & Services

Haley's Metal Shop, Inc. offers the following product(s): Metal reform

Method(s) of Payment
Cash
Check
MasterCard
Visa
Discover
Service Area
Haley's Metal Shop, Inc. provides their services in MAINE, MASSACHUSETTS, NEW HAMPSHIRE.
Alternate Business Names
HMS Total Comfort Services, Service Division
Industry Tips
27 Questions For Home Owners Finding a Reliable Plumber - 5 Tips - Video Heating Contractor - 5 Tips - Video Heating Contractors Hiring a Plumber Hiring an Air Conditioning Contractor Read Before You Sign Saving Money on Heating & Cooling
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.