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CastCooler Crutcheze Crutch Pads & Crutch Bags DryPro DryPro Waterproof Cast Covers Evenup Nova re:covers re:covers Cast Covers re:covers Walking Boot CoverCastCooler Orthopedic cast covers Orthopedic protective weatherproof covers CastCooler Crutch Pads & Crutch Bags Decorative Boot & Cast Cover Accessories DryPro waterproof cast covers Fashionable Arm Cast Covers Fashionable Walker Covers Hip Balancer Orthopedic walking boot covers Protective Waterproof Cast Sleeves Protector Weather Arm Cast Covers Protector Weather Walker Covers Waterproof Shower Cover for Casts
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BBB Accredited Business since
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re:covers LLC sells orthopedic cast covers, orthopedic walking brace covers, Dry Pro waterproof cast covers, Cast Cooler and decorative cast, brace and sling accessories.
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A BBB Accredited Business since
BBB has determined that re:covers LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for re:covers LLC include:
- Length of time business has been operating
Factors that raised the rating for re:covers LLC include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementKelly Marchetti, Founder/President
Number of Employees
MEDICAL EQUIPMENT & SUPPLIES COVERS-PROTECTIVE FASHION ACCESSORIES Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (NAICS: 423450)
Products & Services
re:covers LLC sells the following brand(s): CastCooler, Crutcheze Crutch Pads & Crutch Bags, DryPro, DryPro Waterproof Cast Covers, Evenup, Nova, re:covers, re:covers Cast Covers, re:covers Walking Boot Cover
re:covers LLC offers the following product(s): CastCooler, Orthopedic cast covers, Orthopedic protective weatherproof covers, CastCooler, Crutch Pads & Crutch Bags, Decorative Boot & Cast Cover Accessories, DryPro waterproof cast covers, Fashionable Arm Cast Covers, Fashionable Walker Covers, Hip Balancer, Orthopedic walking boot covers, Protective Waterproof Cast Sleeves, Protector Weather Arm Cast Covers, Protector Weather Walker Covers, Waterproof Shower Cover for Casts
Hours of Operation
|M||:||8:30 AM - 5:30 AM|
|T||:||8:30 AM - 5:30 AM|
|W||:||8:30 AM - 5:30 AM|
|Th||:||8:30 AM - 5:30 AM|
|F||:||8:30 AM - 5:30 AM|
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states all re:covers products come with a 100% Customer Satisfaction Guarantee. If you are not completely satisfied with your product, you may return it, in new and unused condition, for a refund or exchange within 7 days of order receipt. Products that have been used or worn, or any custom orders, are non-refundable. Shipping and handling charges are also not refundable. Contact us at 877-896-9415 or email email@example.com, and we will be happy to assist you with your return or exchange.
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Email Addresses
- - Customer Service
- - Sales