Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

New England Medical Supply, Inc.

Phone: (800) 322-5887 Fax: (401) 831-8032 View Additional Phone Numbers 365 Eddy Street, Providence, RI 02903 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


New England Medical Supply, Inc. provides a wide variety of products: Bandages & Dressings, Gloves, Injectables, Needles & Syringes, IV Products, OTC Products, Pharmaceuticals, Vaccines, Exam Paper, Gowns, Sharps Containers, Medical/Surgical Products, just to name a few. NEMED is a Distributor to Medical Facilities and Private Medical Practices, U.S. Department of Defense, Schools K-12, Colleges and Universities across the Contiguous United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New England Medical Supply, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New England Medical Supply, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New England Medical Supply, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 27, 2009 Business started: 05/02/1989 in RI Business incorporated 05/02/1989 in RI
Type of Entity


Business Management
Ms. Linda M Schlossberg, President
Contact Information
Principal: Ms. Linda M Schlossberg, President
Number of Employees


Business Category


Products & Services

New England Medical Supply, Inc. sells the following brand(s): Brand Name Drugs, Johnson & Johnson, Kimberly Clark, Quality Generic Drugs

New England Medical Supply, Inc. offers the following product(s): Alcohol, Bandages, Drugs, Gauze sponges, Gloves, Medical Supplies, Personal Hygiene Products, Sharps Containers, Sundries, Table Paper

Hours of Operation
M: 8:30 AM - 5:30 PM
T: 8:30 AM - 5:30 PM
W: 8:30 AM - 5:30 PM
Th: 8:30 AM - 5:30 PM
F: 8:30 AM - 5:30 AM
S: Closed
Su: Closed
Method(s) of Payment
Net 30
American Express
Refund and Exchange Policy
The business states Return Authorizations are required.  No Credit for Expired Items.
Industry Tips
Medical Alarms, Systems & Monitoring Pharmacies
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.