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BBB Business Review

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BBB Accredited Business since

Vermont Mattress Depot

Phone: (802) 448-3669 Fax: (802) 448-3671 21 Adams Drive, Williston, VT 05495 http://vtmattressdepot.com


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Description

Vermont Mattress Depot sells furniture and many mattress brands. They have furniture for the entire home including living room, dining room, bedroom and patio furniture.  Also available is custom made furniture for your home. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vermont Mattress Depot meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vermont Mattress Depot include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Vermont Mattress Depot
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: June 04, 2012 Business started: 06/01/2011 in VT Business started locally: 06/01/2011 Business incorporated 02/19/2013 in VT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Sean Fitzgerald, Owner Ms. Teresa Fitzgerald, Treasurer
Contact Information
Principal: Mr. Sean Fitzgerald, Owner
Number of Employees

5

Business Category

MATTRESSES FURNITURE DEALERS-RETAIL FURNITURE DESIGNERS AND CUSTOM BUILDERS PATIO EQUIPMENT & SUPPLIES Mattress Manufacturing (NAICS: 337910)

Products & Services

Vermont Mattress Depot sells the following brand(s): King Koil, Kingsdown, Sealy

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 10:00 AM - 6:00 PM
Su: 11:00 AM - 5:00 PM
Method(s) of Payment
Visa
MasterCard
American Express
Discover
Check
Cash
Financing Available
Industry Tips
Buying Furniture Finding a Reliable Furniture Store - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

Vermont Mattress Depot has received 4.85 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.