BBB Business Review

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This business is not BBB accredited.

State Stone & Masonry, Inc.

Phone: (617) 777-0736 221 Haverhill Street, North Reading, MA 01864 View Additional Email Addresses http://www.statestonemasonry.com


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Description

State Stone & Masonry provides custom natural and cultured stone installation services for residential and commercial applications including new construction and renovation.  Specialties include stone walls, driveways, patios, walkways,brick and retaining walls, fireplace, chimney and steps. They work with stone, clay, brick and veneers.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On 05/18/2015 BBB wrote to State Stone & Masonry, Inc. and asked the business to substantiate the following advertising claims:

use of BBB Accredited Business logo by an non Accredited business 

BBB found that these claims were in violation of the BBB Code of Advertising. As of 6/16/15 the business has failed to respond to BBB.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for State Stone & Masonry, Inc. include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for State Stone & Masonry, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on State Stone & Masonry, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 2008 Business started: 01/01/2006 in MA Business incorporated 05/10/2006 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Claudomiro Baia, President Mrs. Simone Baia, Office Manager
Contact Information
Principal: Mr. Claudomiro Baia, President
Principal: Mrs. Simone Baia, Office Manager
Number of Employees

3

Business Category

MASON CONTRACTORS BRICK-CLAY-COMMON & FACE FIREPLACES CHIMNEY BUILDERS & REPAIRERS STONE SETTING CONTRACTORS MASONRY REPAIRS Masonry Contractors (NAICS: 238140)

Service Area
State Stone & Masonry, Inc. provides their services in ABINGTON, ACCORD, ACTON, ACUSHNET, ALLSTON, AMESBURY, ANDOVER, ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, ASHLAND, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, AUBURNDALE, AVON, AYER, BEDFORD, BELMONT, BERKLEY, BEVERLY, BILLERICA, BOSTON, BOXBORO, BOXBOROUGH, BOXFORD, BRADFORD, BRAINTREE, BRANT ROCK, BRIDGEWATER, BRIGHTON, BROCKTON, BROOKLINE, BRYANTVILLE, BURLINGTON, BYFIELD, CAMBRIDGE, CANTON, CARLISLE, CARVER, CHARLESTOWN, CHELMSFORD, CHELSEA, COHASSET, DANVERS, DARTMOUTH, DEDHAM, DEVENS, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, DUXBURY, E ARLINGTON, E CAMBRIDGE, E WATERTOWN, EAST ARLINGTON, EAST BOSTON, EAST CAMBRIDGE, EAST LYNN, EAST WATERTOWN, EASTON, ESSEX, EVERETT, FAIRHAVEN, FALL RIVER, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GEORGETOWN, GLOUCESTER, GROVE HALL, HANOVER, HANSCOM AFB, HANSON, HARVARD SQ, HARVARD SQUARE, HAVERHILL, HINGHAM, HOLLISTON, HOPKINTON, HUDSON, HULL, HYDE PARK, IPSWICH, JAMAICA PLAIN, KATES CORNER, KINGSTON, LAKEVILLE, LAWRENCE, LOWELL, LYNN, LYNNFIELD, MALDEN, MANCHESTER, MANCHESTER BY THE SEA, MARBLEHEAD, MARION, MARLBOROUGH, MATTAPAN, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MIDDLEBORO, MIDDLEBOROUGH, MISSION HILL, N ATTLEBORO, N CAMBRIDGE, N DARTMOUTH, NAHANT, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEW BEDFORD, NEWBURY, NEWBURYPORT, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NONQUITT, NORTH ATTLEBORO, NORTH CAMBRIDGE, NORTH DARTMOUTH, NORTH QUINCY, NORTH WALTHAM, NORTON, NORWELL, PEABODY, PEMBROKE, PLAINVILLE, PLYMOUTH, PLYMPTON, QUINCY, READVILLE, REVERE, ROCKPORT, ROSLINDALE, ROWLEY, ROXBURY, ROXBURY CROSSING, ROXBURY XING, S ATTLEBORO, S CHELMSFORD, S DARTMOUTH, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SOMERSET, SOMERVILLE, SOUTH ATTLEBORO, SOUTH BOSTON, SOUTH DARTMOUTH, SOUTH WALTHAM, SQUANTUM, SWAMPSCOTT, SWANSEA, TAUNTON, TUFTS UNIV, TUFTS UNIVERSITY, UPHAMS CORNER, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W SOMERVILLE, WALTHAM, WARD HILL, WATERTOWN, WAVERLEY, WAYLAND, WEST LYNN, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WINTER HILL, WOBURN, WOLLASTON & WRENTHAM, MA.
Industry Tips
27 Questions For Home Owners Hiring a Mason Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.