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BBB Accredited Business since

J & J Masonry Solutions

Phone: (857) 243-3742 54 Marshfield Street, Roxbury, MA 02119 http://www.jandjmasonrysolutions.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

J & J Masonry Solutions specializes in custom masonry projects. Services include brick, stone, walls, steps, stucco, stamped concrete, walk ways and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J & J Masonry Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J & J Masonry Solutions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on J & J Masonry Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 28, 2013 Business started: 08/01/2012 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Home Improvement Contractor Guaranty Fund
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/consumer/housing/home-smart/maintaining-a-home/home-improvement/home-improvement-contractor-law/guaranty-fund.html
Phone Number: (617) 973-8700 or (888) 283-3757
Fax Number: (617) 973-8799
The number is 175847.

Type of Entity

Sole Proprietorship

Business Management
Mr. Jared Gately, Owner
Contact Information
Principal: Mr. Jared Gately, Owner
Number of Employees

2

Business Category

MASON CONTRACTORS MASON CONTRACTORS EQUIPMENT & SUPPLIES MASONRY REPAIRS CONCRETE BLOCKS & SHAPES CONCRETE PRODUCTS CONCRETE CONTRACTORS CONCRETE BREAKING, CUTTING, SAWING, ETC. DECORATIVE STAMPED CONCRETE CONCRETE RESURFACING CONCRETE REPAIR/LEVELING CONCRETE - CUSTOM BUILDINGS-CONCRETE BRICK-CONCRETE, PUMICE, ETC. CONCRETE - RESTORATION, SEALING & CLEANING CONTRACTOR - DECORATIVE & SPECIALTY CONCRETE CONCRETE REMOVAL STONE & BRICK CONTRACTORS FOUNDATION CONTRACTORS FOUNDATION REPAIR & HOUSE LEVELING STONE SETTING CONTRACTORS STONE-CAST STONE CUTTERS STONE SETTING - INTERLOCKING PAVERS PAVING STONES NATURAL STONE RESTORATION & CLEANING RETAINING WALLS CONTRACTORS - RETAINING WALL PATIO BUILDER SIDEWALKS & WALKWAYS STAIR BUILDERS Masonry Contractors (NAICS: 238140)

Products & Services

J & J Masonry Solutions sells the following brand(s): Cambridge Armortec, Pavestone, Quickrete, Hebron Brick Company

J & J Masonry Solutions offers the following product(s): Brick and Stone Patios, Concrete Flatwork Repair, Foundations, Interlocking Pavers, Poured and Stamped Concrete, Resurfacing, Retaining and Block Walls, Sidewalks, Stucco, Walls and Steps

Hours of Operation
M: 7:00 AM - 7:00 PM
T: 7:00 AM - 7:00 PM
W: 7:00 AM - 7:00 PM
Th: 7:00 AM - 7:00 PM
F: 7:00 AM - 7:00 PM
S: Closed
Su: Closed
Saturdays & Sundays: Estimates available upon request by appointment.
Method(s) of Payment
Cash
Check
Service Area
J & J Masonry Solutions provides their services in BRISTOL County MA, ESSEX County MA, MIDDLESEX County MA, NORFOLK County MA, PLYMOUTH County MA, SUFFOLK County MA.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

J & J Masonry Solutions has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.