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BBB Accredited Business since

Medway Block Co., Inc.

Additional Locations

Phone: (800) 291-6701 Fax: (508) 533-4014 View Additional Phone Numbers 120 Main St, Medway, MA 02053

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Medway Block Co., Inc. is a manufacturer of concrete and cement blocks. The company supplies clay, brick, cement, mortar, sand, crushed stone, limestone, granite, bluestone, cobblestone, flagstone, concrete and brick sealers, retaining wall systems, chimney products, structural and architectural blocks, zero clearance fireplaces, contractor equipment, glass blocks and assorted masonry tools.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Medway Block Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Medway Block Co., Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Medway Block Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 18, 2002 Business started: 01/01/1992 in MA Business incorporated 09/09/1992 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799

Type of Entity


Business Management
Mr. Frank Sheehan, General Manager
Contact Information
Principal: Mr. Frank Sheehan, General Manager
Number of Employees


Business Category


Products & Services

Medway Block Co., Inc. sells the following brand(s): ADS Pipe, Alliance Sands, cleaners & sealers, Cultured Stone Veneer, Hammar Brick, Hy-C Chimney Caps, Keystone Retaining Walls, KF Brick, Lehigh Cements, Pittsburgh Corning Glass Block, Prosoco Cleaners & Sealers, Redland Brick, RidgeRock Retaining Walls, S & H Brick, Sakrete Redimix bags, Silpro Products, Toro Mixers & Compactors, Trow & Holden Carbide Chisels, Umaco, Unilock Paving Stones & Walls

Method(s) of Payment
Checks - Telecheck
American Express
Refund and Exchange Policy
The business states they have a merchandise return policy. The business states that all claims for shortages or adjustment must be made within 5 days from the date purchased.
Industry Tips
Finding a Reliable Concrete Contractor
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.