This business is not BBB accredited.
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YPS provides advertising and network marketing solutions to businesses nation-wide via the World Wide Web. Yellow Page Solutions now also has full web hosting and design services.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Yellow Page Solutions include:
- Failure to respond to 2 complaint(s) filed against business
- Failure to be transparent about ownership, location, or products/services offered
Factors that raised the rating for Yellow Page Solutions include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Ron Cambridge, Customer Service Director
Number of Employees
MARKETING PROGRAMS & SERVICES Marketing Consulting Services (NAICS: 541613)
Products & Services
Yellow Page Solutions offers the following product(s): Advertising, SEO, Web design, Website Hosting Services
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentPersonal Check
Refund and Exchange PolicyYellow Page Solutions will do it's utmost to ensure Customer Satisfaction. Therefore, if the customer is not satisfied the business urges them to please contact the Customer Service Department for assistance.
Alternate Business NamesYellowpagesolution.com Your E pages Online
Industry TipsIs Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video
THIS LOCATION IS NOT BBB ACCREDITED
1 Boston Place Suite 2600
Boston, MA 02108 (877) 347-9779 Directions
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Additional Phone Numbers
- (888) 202-5301(Phone)
Additional Email Addresses
- - Sales
- - Technical Support
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: We received a bill from Your E Pages Online, invoice ****** (same address as company listed in complaint). We did not order this service. When they called to renew I told them I was not interested in renewing. They then told me we owed them $579.99 for service provided in the previous year. We don not believe we are liable for this payment.
Desired Settlement: I would like them to cancel the bill and remove our company from their database.
Read Complaint Details
Complaint: This company called **** *******, owner of *** ******** **** *** they told him our listing was about to expire and they needed to confirm his information. We advertise with several yellow page - book companies and **** thought that this was one of them. Next thing we know we are getting a bill for % 579.95 for an on-line listing. We have our own website so we have never agreeded to an online listing. Our company has been hit by this exact same type of listing - this makes 6 times. We paid out money twice before we found out most of these companies are scams. We have no problem paying for a legitimate bill, but I am sure this is not.The address is a virtual address not even a real location. The domain name has only been in effect since 5-23-2103 according to go-daddy whois. I can not find a BBB listing for this company in the usa or canada. They say they have a recording of this transaction, but they never tell you that they are recording the conversation. They only ask yes or no questions and never ask if you agree to the advertising. The recording sounds spliced.
Desired Settlement: I want to know if this a legitimate company. I think they use questionable business ethics. Such as recording with out your knowledge.