BBB Accredited Business sinceAdditional Locations
Phone: (800) 877-6647 95 Wells Ave Ste 160, Newton, MA 02459
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Upromise, Inc. helps families save money for college. Members earn rebates from thousands of companies which Upromise collects and manages.
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A BBB Accredited Business since
BBB has determined that Upromise, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Upromise, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 53 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||53|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Kevin Szoke, Director of Customer Service
Related BusinessesAscensus Broker Dealer Services, Inc.
Number of Employees
LOYALTY PROGRAMS Other Management Consulting Services (NAICS: 541618)
Alternate Business NamesUpromise Rewards
BBB Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview