BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

The Brown Group Worldwide

Phone: (617) 863-6212 12 Everett Ave, Somerville, MA 02145

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Brown Group Worldwide, LLC is a public relations, management and marketing business.  The business services include but are not limited to business plans, marketing plans and strategies, market research, press releases, SWOT analysis, event planning, professional writing (biographies, articles and resumes) graphic designs, photography and editing services and more.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Brown Group Worldwide include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on The Brown Group Worldwide
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: April 23, 2014 Business started: 11/01/2012 in MA Business incorporated 11/01/2012 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Darius Brown, Partner & Founder Ms. Santita (Tia) Castellano, Senior Partner - Management
Contact Information
Principal: Mr. Darius Brown, Partner & Founder
Principal: Ms. Santita (Tia) Castellano, Senior Partner - Management
Number of Employees


Business Category


Products & Services

The Brown Group Worldwide sells the following brand(s): General Business Consultations, Marketing Solutions, Public Relations Solutions

The Brown Group Worldwide offers the following product(s): Business Plans, Information Kits, Media Kits , Press Kits

Method(s) of Payment
American Express
Refund and Exchange Policy
In the event of cancellation of projects, The Brown Group Worldwide® requires the following:

Request for cancellation expires within 20% of the duration, of the contracted length of time, placed on the active project

For cancellations after the cancellation period has expired, the client is ineligible for refunds.

If a down payment has been placed on an active project with a remaining balance, the client is entitled to 50% of the down payment for refund.

If no down payment has been placed on an active project with a remaining balance, the client is not entitled to any refund.

If the active project's balance has been paid in full, the client is entitled to 25% of the project's total payment.
Service Area
The Brown Group Worldwide provides their services in MASSACHUSETTS.
Alternate Business Names
The Brown Group Worldwide® LLC
Industry Tips
Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video

Customer Review Rating plus BBB Rating Summary

The Brown Group Worldwide has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.