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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

The Brown Group Worldwide

Phone: (254) 644-8858


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The Brown Group Worldwide, LLC is a public relations, management and marketing business.  The business services include but are not limited to business plans, marketing plans and strategies, market research, press releases, SWOT analysis, event planning, professional writing (biographies, articles and resumes) graphic designs, photography and editing services and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Brown Group Worldwide meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for The Brown Group Worldwide include:

  • Length of time business has been operating

Factors that raised the rating for The Brown Group Worldwide include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on The Brown Group Worldwide
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: April 23, 2014 Business started: 11/01/2012 in MA Business incorporated: 11/01/2012 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Darius Brown, Partner & Founder Ms. Santita (Tia) Castellano, Senior Partner - Management
Contact Information
Principal: Mr. Darius Brown, Partner & Founder
Principal: Ms. Santita (Tia) Castellano, Senior Partner - Management
Number of Employees


Business Category


Products & Services

The Brown Group Worldwide sells the following brand(s): General Business Consultations, Marketing Solutions, Public Relations Solutions

The Brown Group Worldwide offers the following product(s): Business Plans, Information Kits, Media Kits , Press Kits

Method(s) of Payment
American Express
Refund and Exchange Policy
In the event of cancellation of projects, The Brown Group Worldwide® requires the following:

Request for cancellation expires within 20% of the duration, of the contracted length of time, placed on the active project

For cancellations after the cancellation period has expired, the client is ineligible for refunds.

If a down payment has been placed on an active project with a remaining balance, the client is entitled to 50% of the down payment for refund.

If no down payment has been placed on an active project with a remaining balance, the client is not entitled to any refund.

If the active project's balance has been paid in full, the client is entitled to 25% of the project's total payment.
Service Area
The Brown Group Worldwide provides their services in MASSACHUSETTS.
Alternate Business Names
The Brown Group Worldwide® LLC
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Customer Review Rating plus BBB Rating Summary

The Brown Group Worldwide has received 4.53 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


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