BBB Logo

Better Business Bureau ®
Start With Trust®
Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

This Business is not BBB accredited

JPMorgan Chase Bank, National Association

Phone: (617) 399-8000 Fax: (617) 399-8050 900 Chelmsford St Ofc 1, Lowell, MA 01851 View Additional Email Addresses http://www.chasestudentloans.com View Additional Web Addresses

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Chase is a leading education finance company dedicated to providing students and their families with the practical advice and loan solutions they need to help pay for and manage the cost of higher education. Chase also offers a comprehensive portfolio of education loan products and services. The company was estatblshed in 1999 in Massachusetts. The company employs 40 people. Ms. Stacey Georgoulis is the Customer Service Director. Mr. Gary Pokrifta is the E-commerence Manager. Ms. Shannon Horrigan is the office manager. Any questions or problems should be directed to the attention of Ms. Stacey Georgoulis.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • Complaints against this business are handled by another BBB.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The BBB Serving Delaware handles all complaints pertaining to JP Morgan, Bank One Credit Card issues. To view this Reliability Report click here.  

The BBB Serving New York City process all complaints pertaining to credit card issues, mortgages, bank accounts and branch offices. To view this Reliability Report click here.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on JPMorgan Chase Bank, National Association
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: May 05, 2005 Business started: 01/01/1999 in MA Business incorporated: 01/01/1999 in MA
Type of Entity

Corporation

Business Management
Ms. Stacey B Georgoulis, Customer Service Director
Contact Information
Principal: Ms. Stacey B Georgoulis, Customer Service Director
Number of Employees

40

Business Category

MARKETING CONSULTANTS WEB HOSTING WEB SITE DESIGN SERVICE FINANCIAL SERVICES

Alternate Business Names
BrokeScholar.com
Industry Tips
Domain Name Services Financial Planning Five Steps to Building an E-Commerce Site - Video Hiring a Financial Advisor Hiring a Financial Advisor - 5 Tips - Video Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video Newlywed Finances Read Before You Sign Time to Make More Money Website Design Services
X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations