BBB Business Review

This Business is not BBB accredited

JPMorgan Chase Bank, National Association

Phone: (617) 399-8000 Fax: (617) 399-8050 900 Chelmsford St Ofc 1, Lowell, MA 01851 View Additional Email Addresses View Additional Web Addresses


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Chase is a leading education finance company dedicated to providing students and their families with the practical advice and loan solutions they need to help pay for and manage the cost of higher education. Chase also offers a comprehensive portfolio of education loan products and services. The company was estatblshed in 1999 in Massachusetts. The company employs 40 people. Ms. Stacey Georgoulis is the Customer Service Director. Mr. Gary Pokrifta is the E-commerence Manager. Ms. Shannon Horrigan is the office manager. Any questions or problems should be directed to the attention of Ms. Stacey Georgoulis.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • Complaints against this business are handled by another BBB.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The BBB Serving Delaware handles all complaints pertaining to JP Morgan, Bank One Credit Card issues. To view this Reliability Report click here.  

The BBB Serving New York City process all complaints pertaining to credit card issues, mortgages, bank accounts and branch offices. To view this Reliability Report click here.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on JPMorgan Chase Bank, National Association
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 2005 Business started: 01/01/1999 in MA Business incorporated: 01/01/1999 in MA
Type of Entity


Business Management
Ms. Stacey B Georgoulis, Customer Service Director
Contact Information
Principal: Ms. Stacey B Georgoulis, Customer Service Director
Number of Employees


Business Category


Alternate Business Names
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


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