Business ProfileforPotpourri Group, Inc.

I placed one order with Serengeti Fashions in May 2020.We recently noticed that small monthly charges have been assessed by "PGI Serengeti VIP", beginning in June 2020.The charges are for a "VIP Program", which I did not request and did not sign up to receive.When looking into the "Serengeti VIP" program, I found information online saying it is a separate program and it has a separate website or a separate online listing for it.The online information described "Serengeti VIP" as a monthly membership.I checked for information about how to cancel my membership, but one must have an account to cancel the membership.The company "Serengeti Fashion", which was the entity from which I made a purchase in May 2020, does not have any contact information for the "Serengeti VIP".I had to contact a different phone number to speak with the entity known as "Serengeti VIP".Upon contacting them, I was informed that Serengeti VIP offers a membership with every Serengeti Fashion purchase and one has to cancel it to avoid monthly charges. They said the information may have been sent to me via email. I received no emails from Serengeti VIP and there was nothing on my order form from Serengeti Fashions to alert me about this program. Although, because I conducted no business with this specific entity, any emails from them would have automatically have gone to a "Junk" Folder.I requested that Serengeti VIP cancel my membership. . They had to search for my account using my last name and also my former residence address to try find my account.I requested a refund from Serengeti VIP, but they said they could only refund for the last few months. They did offer to cancel my membership. I requested a full refund. They refused.I received absolutely no benefit from the membership (free shipping, discount for subsequent purchases) and have only placed one order with Serengeti Fashions in 2020.Image submitted includes screenshots from **** statements, spreadsheet.