BBB Accredited Business sinceAdditional Locations
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Potpouri Group, Inc., Catalog Ventures, Nature's Jewelry, North Style, Serengeti, Pyramid Collection, Catalog Favorites, Potpouri, Expressions, Back in the Saddle, The Company of Dogs, Stitchery and Counted Cross Stitch, The Stitchery, Potpourri Gifts, and Young Explorers is a mail order company.
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A BBB Accredited Business since
BBB has determined that Potpourri Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Potpourri Group, Inc. include:
- 325 complaint(s) filed against business
Factors that raised the rating for Potpourri Group, Inc. include:
- Length of time business has been operating
- Response to 325 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Reviews are not used in the calculation of the BBB Rating
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||159|
|Total Closed Complaints||325|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||109|
Type of Entity
Business ManagementMr. John Fleischmann, President Ms. Judy Lichtenfels, Call Center Manager
Number of Employees
MAIL ORDER & CATALOG SHOPPING Electronic Shopping (NAICS: 454111)
Alternate Business NamesBack in the Saddle Catalog Favorites Country Store Cuddledown Expressions In the Company of Dogs Magellan's Nature's Jewelry NorthStyle Potpourri Serengeti The Pyramid Collection The Stitchery Whatever Works Young Explorers
Industry TipsBuying by Mail Mail Order and Catalog Shopping Shopping by Phone or Mail
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview