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This business is not BBB accredited.

F&R Products

Additional Locations

Phone: (781) 433-7088 PO Box 590470  777 Dedham St, Newton Center, MA 02459

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F&R Products, also known as F&R Wholesalers, is a mail-order company providing a wide variety of gift and novelty items through a gift catalog, jewelry catalog, security catalog, and a booklet How to Inspect A Used Car . The business was established in Massachusetts in 1991. Mr. Bob Stein is in the Accounts Department. Mr. Gary O'Grady and Mr. Bob Connoley are Mailing Supervisors. Any questions or problems should be directed to Mr. Robert L. Feld, the Sole Proprietor. A branch office is located at: 555 Kappock St. (7B), P.O. Box 630270, Bronx, NY and can be reached 24 hours at (718) 361-3336. The local telephone number (617)433-7088 can also be contacted 24-hours. The business states that all merchandise comes with a 30-day unconditional merchandise exchange/credit warranty. Cash refunds are only given after 15 days if the merchandise is proven to be defective. F&R Products maintains a Quick Shipment Policy -all merchandise is delivered within two weeks and free call confirmation is offered.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business's BBB file information is being reviewed and/or updated.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on F&R Products
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 02, 1993 Business started: 01/01/1991 in MA
Business Management
Mr. Robert Feld, Sole Proprietor
Contact Information
Principal: Mr. Robert Feld, Sole Proprietor
Number of Employees


Business Category


Alternate Business Names
F&R Wholesalers
Industry Tips
Buying by Mail Mail Order and Catalog Shopping Shopping by Phone or Mail
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.