BBB Business Review

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This business is not BBB accredited.

Classic Designs by Matthew Burak

Phone: (800) 843-7450 Fax: (802) 748-4350 84 Central St, Saint Johnsbury, VT 05819 http://www.tablelegs.com


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Description

The company is a manufacturer and mail-order supplier for ready-to- finish table legs, ogee bracket feet and bun feet including cabinet legs and columns specially designed for kitchen and bathroom projects. The company was established in Vermont in 1998. Mr. Matthew Burak is the President of the company and Mr. Mark Desrochers is the Vice President. Any questions or problems should be directed to the attention of Ms. Erin Papin, the Sales Manager. The company states, Refund policy is money back guarantee for items returned in original condition within 30 days; complete refund of purchase price .


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Classic Designs by Matthew Burak include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Classic Designs by Matthew Burak
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 28, 2005 Business started: 01/01/1998 in VT
Type of Entity

Corporation

Business Management
Mr. Matthew Burak, President
Contact Information
Principal: Mr. Matthew Burak, President
Number of Employees

20

Business Category

MAIL ORDER & CATALOG SHOPPING FURNITURE DESIGNERS AND CUSTOM BUILDERS Mail-Order Houses (NAICS: 454113)

Alternate Business Names
Tablelegs.com
Industry Tips
Buying by Mail Buying Furniture Finding a Reliable Furniture Store - 5 Tips - Video Mail Order and Catalog Shopping Shopping by Phone or Mail
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.