BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Chadwicks of Boston include:
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for Chadwicks of Boston include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 52 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||33|
|Total Closed Complaints||52|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMs. Mary Prouty, Operations Specialist Mr. David Hirsch, Senior Vice President of Marketing and e-Commerce
Related BusinessesWoman's Apparel Group Distinctive Apparel, Inc.
Number of Employees
MAIL ORDER & CATALOG SHOPPING
Alternate Business NamesMetrostyle
Industry TipsBuying by Mail Mail Order and Catalog Shopping Shopping by Phone or Mail
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview