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BBB Business Review

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BBB Accredited Business since

Arlington Coal & Lumber Company

Phone: (781) 643-8100 View Additional Phone Numbers 41 Park Avenue, Arlington, MA 02476 http://www.arlcoal.com



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Description

The above company is engaged in the retail sale of lumber and building supplies and coal and other fuels. The company was established in Massachusetts in 1914. The company employs 32 people. Mr. Robert McNamara is the General Manager. Any questions or problems may be directed to the attention of Mr. McNamara.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arlington Coal & Lumber Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Arlington Coal & Lumber Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Arlington Coal & Lumber Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1979 Business started: 01/01/1914 in MA Business incorporated 09/03/1914 in MA
Type of Entity

Corporation

Business Management
Mr. Robert W. McNamara, Manager
Contact Information
Principal: Mr. Robert W. McNamara, Manager
Number of Employees

32

Business Category

LUMBER-RETAIL Cut Stock, Resawing Lumber, and Planing (NAICS: 321912)

Products & Services

Arlington Coal & Lumber Company sells the following brand(s): Anderson windows and doors, Woodwright insert windows

Arlington Coal & Lumber Company offers the following product(s): Lumber and building materials, Roofing products, Siding products, Windows and doors

Hours of Operation
M: 7:30 AM - 5:00 PM
T: 7:30 AM - 5:00 PM
W: 7:30 AM - 5:00 PM
Th: 7:30 AM - 5:00 PM
F: 7:30 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Su: 8:00 AM - 12:00 PM
Method(s) of Payment
Cash, Check, Mastercard, Visa
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.