This business is not BBB accredited.Additional Locations
Phone: (617) 738-8600 Fax: (617) 969-8789 View Additional Phone Numbers 41 Carlson Ave, Newton, MA 02459
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1 Total Security offers locksmithing services, access control systems, CCTV, key systems, automobile locks, master keys, high security locks, safes, controlled access systems, and more.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Total Security include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
Type of Entity
Business ManagementMr. Freddy Gerard, Owner
Number of Employees
LOCKS & LOCKSMITHS SURVEILLANCE EQUIPMENT, SALES & SERVICE SAFES & VAULTS-OPENING & REPAIRING SAFES & VAULTS LOCKSMITHS EQUIPMENT & SUPPLIES KEYS ACCESS CONTROL SYSTEMS Locksmiths (NAICS: 561622)
Products & Services
Total Security sells the following brand(s): Arrow Manufacturers, Schlage, Top Medecol Systems, Yale
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states Six Month warranty on Electronics and Six Months to One Year warranty on Mechanical
Service AreaTotal Security provides their services in ALLSTON, BOSTON, BRIGHTON, CAMBRIDGE, CHARLESTOWN, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, EAST BOSTON, GROVE HALL, HYDE PARK, JAMAICA PLAIN, MATTAPAN, MISSION HILL, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOUTH BOSTON, UPHAMS CORNER & WEST ROXBURY, MA.
BBB recently performed an industry review on locksmiths. BBB requested that the business respond to the following questions:
Does the business have a storefront location that consumers can visit?
Does the business offer a warranty or guarantee on the work provided?
Does the business charge a diagnostic or appointment fee?
Does the business charge emergency or late-night fees?
BBB sent written notices to the businesses on 12/28/2015 and 1/19/2016. As of 3/16/2016 BBB did not receive a response.