BBB Accredited Business sinceAdditional Locations
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Hayden Safe & Lock Co. Inc. is a company that provides residential, commercial and automotive locksmith services. Their services include, but are not limited to: repairs, rekeying and replacement of locks; key duplication and origination, coded key replacements, master key systems, automotive locks, safe and vault sales and service, and 24 hour emergency service.
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A BBB Accredited Business since
BBB has determined that Hayden Safe & Lock Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
Type of Entity
Business ManagementMr. John R. Whitmarsh, Owner
Number of Employees
LOCKS & LOCKSMITHS INTERCOMMUNICATION EQUIPMENT & SYSTEMS Fire Protection (NAICS: 922160)
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|24 Hour On Call Service|
Method(s) of Payment
Service AreaHayden Safe & Lock Co., Inc. provides their services in MASSACHUSETTS.
BBB recently performed an industry review on locksmiths. BBB requested that the business respond to the following questions:
Does the business have a storefront location that consumers can visit?
Does the business offer a warranty or guarantee on the work provided?
Does the business charge a diagnostic or appointment fee?
Does the business charge emergency or late-night fees?
BBB did receive a response from Hadyen Safe & Lock Co., Inc. The business has indicated the following: They do have a store front location; they do offer a warranty or guarantee; they do charge a diagnostic or appointment fee; they do charge emergency or late-night fees. Consumers should contact the business directly regarding what warranties and fees may apply to their specific situation.