BBB Business Review

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This business is not BBB accredited.

Lanka Gems, Inc.

Additional Locations

Phone: (800) 549-6818 Fax: (617) 236-5727 85 Newbury St, Boston, MA 02116 ! Lanka Gems, Inc. is Believed to Be Out of Business !


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Description

Lanka Gems and Timeless Teas offer teas, handmade table linens, teaco cozies, teapots, tea sets, handicrafts and jewelry in both the Newbury street Boston retail store and on-line through their website. Special tea tasting is offered on Fridays and Saturdays. The retail store is open 7 days a week. The owner states that all handcrafted items come from Sri-Lanka and that their teas come from many different countries. Gourmet products include black teas, decaf teas, green teas, herbal teas, white teas and flavored teas. The company also sells gift baskets and a variety of jewelry including precious and semi-precious gemstone jewelry and diamonds, also from Sri Lanka. The company was established in Massachusetts in 2002 and incorporated in 2004. The company employs three people. Mr. Yuseff Salie is the Owner of the company. Any questions or problems may be directed to the attention of Mr. Salie.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lanka Gems, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 05, 2004 Business started: 01/01/2002 in MA Business incorporated 01/01/2004 in MA
Type of Entity

Corporation

Business Management
Mr. Ysuff Salie, Owner
Contact Information
Principal: Mr. Ysuff Salie, Owner
Number of Employees

3

Business Category

LINENS-RETAIL JEWELRY-RETAIL GEMOLOGISTS TEA ROOMS GIFT BASKETS & PARCELS All Other Home Furnishings Stores (NAICS: 442299)

Alternate Business Names
Timeless Teas
Industry Tips
Jewelers and Jewelry Stores
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.