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BBB Business Review

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BBB Accredited Business since

Michael's Limousine Company, Inc.

Phone: (978) 532-8488 Fax: (978) 531-1751 161 Lynn Street, Peabody, MA 01960 View Additional Email Addresses http://michaelslimousine.com



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Description

Michael's Limousine Co., Inc has been serving the public for more than 20 years, and has secured a reputation of outstanding dedication and service with thousands of satisfied customers. Telephones are answered by live operators -- no answering services -- in order to promptly and professionally answer questions or to book reservations. Their chauffeurs are always dressed appropriately -- black suit and black tie. If the event is formal, they will arrive dressed in a full tuxedo to add an air of distinction to special occasions. Knowing how to set the proper mood for an evening out, wedding, or special occasion is a high priority with Michael's Limousine. The company offers a wide variety of new vehicles that always leave their garage looking impeccable, as a luxury vehicle should. 
  Services available include but, are not limited to:
- Professional Chauffered Limousine Service for all types of events
- Corporate Services
- Wedding Packages
- Prom Packages
- Airport Transportation


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Michael's Limousine Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Michael's Limousine Company, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Michael's Limousine Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: December 31, 2000 Business started: 01/01/1990 in MA Business incorporated 09/21/1995 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: 202-366-4000 / TTY = 1-800-877-8339 or 855-368-4200
The number is 52529.

Type of Entity

Corporation

Business Management
Mr. Michael Kostopoulos, President Ms. Renee Kostopoulos, Vice-President
Contact Information
Principal: Mr. Michael Kostopoulos, President
Principal: Ms. Renee Kostopoulos, Vice-President
Number of Employees

4

Business Category

LIMOUSINE SERVICE AIRPORT TRANSPORTATION SERVICE CHAUFFEUR SERVICE WEDDING SUPPLIES & SERVICES GROUND TRANSPORTATION EVENT SUPPLIES & SERVICES Limousine Service (NAICS: 485320)

Products & Services

Michael's Limousine Company, Inc. sells the following brand(s): Chrysler 300, Hummer, Lincoln Town Car

Hours of Operation
M: 9:00 AM - 8:00 PM
T: 9:00 AM - 8:00 PM
W: 9:00 AM - 8:00 PM
Th: 9:00 AM - 8:00 PM
F: 9:00 AM - 8:00 PM
S: 9:00 AM - 8:00 PM
Su: 9:00 AM - 8:00 PM
Method(s) of Payment
Cash
Visa
MasterCard
American Express
Discover
Money Order
Service Area
Michael's Limousine Company, Inc. provides their services in MASSACHUSETTS.
Industry Tips
Hiring a Limousine Service Planning a Wedding Planning a Wedding - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Michael's Limousine Company, Inc. has received 4.4 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.