BBB Business Review
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BBB Accredited Business since
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Car Service Boston specializes in providing limousine transportation in the New England area and beyond. The company services corporations, organizations, private parties, weddings, concert and sporting events, airport transportation and bachelor/birthday parties.
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A BBB Accredited Business since
BBB has determined that Car Service Boston meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Car Service Boston include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Department of Public Utilities
One South Station, Boston MA 02110
Phone Number: 617-305-3500
Fax Number: 617-345-9101
Type of Entity
Business ManagementMr. Ahmed A Egal, President
Number of Employees
LIVERY SERVICE AIRPORT TRANSPORTATION SERVICE GROUND TRANSPORTATION LIMOUSINE SERVICE Limousine Service (NAICS: 485320)
Refund and Exchange PolicyThe business states A cancellation fee will equal the proposed trip cost plus all fees for any cancellation made less than three (3) hours before the schedule pickup time in Massachusetts. Any cancellation made less than five (5) hours before the scheduled pickup time service outside of Massachusetts will also be charged the proposed trip cost plus all fees. A cancellation fee will equal the proposed
trip cost plus all fees for an cancellation made less than seventy two (72) house before the scheduled pickup time for a limousine or Passesenger van service. All deposits are NON refundable. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is
prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion
of the driver. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Not responsible for articles left in the limousine. Balances to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity. Passengers are also responsible for paying any tolls and parking fees.
Industry TipsHiring a Limousine Service
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview