BBB Accredited Business sinceAdditional Locations
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BostonCoach provides safe, reliable and convenient chauffeured and group transportation in thousands of cities worldwide. With a fleet of 35,000 sedans, SUVs, limousines, vans, minibuses and motor coaches, and innovative programs and technology, BostonCoach helps clients reduce, manage and control their transportation spend and risk.
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A BBB Accredited Business since
BBB has determined that BostonCoach meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for BostonCoach include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Department of Public Utilities
One South Station, Boston MA 02110
Phone Number: 617-305-3500
Fax Number: 617-345-9101
The number is 47954.
Type of Entity
Business ManagementMs. Lisa Censullo, Vice President
Number of Employees
LIMOUSINE SERVICE EVENT PLANNERS EVENT PLANNERS - CORPORATE SHUTTLE BUS CHAUFFEUR SERVICE SPECIAL EVENT COORDINATORS LIVERY SERVICE GROUND TRANSPORTATION AIRPORT TRANSPORTATION SERVICE Limousine Service (NAICS: 485320)
Method(s) of PaymentVisa
Refund and Exchange PolicySee our terms and conditions at https://www.bostoncoach.com/Footer/termsandconditions.html
Service AreaBostonCoach provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Industry TipsHiring a Limousine Service Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview