BBB Business Review

This Business is not BBB accredited

Savio Lighting, Inc

Phone: (508) 875-8818 Fax: (508) 875-8819 View Additional Phone Numbers 30 Wexford St, Needham, MA 02494


BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Savio Lighting, Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Savio Lighting, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Savio Lighting, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 12, 2007 Business started: 08/01/2004 in MA Business incorporated: 08/01/2004 in MA
Type of Entity


Business Management
Mr. Tony Chen, Store Manager
Contact Information
Principal: Mr. Tony Chen, Store Manager
Number of Employees


Business Category


Products & Services

Savio Lighting, Inc sells the following brand(s): Aladdin Light Lift, Dale Tiffany, Forecast Lighting, George Kovacs, Holtkotter, Kenroy Home, Minka Aire, Minka Outdoor, Modern Fan, Northeast Lantern, PLC Lighting, Quoizel Lighting, Vaxcel Lighting

Savio Lighting, Inc offers the following product(s): Ceiling Fans, Chandeliers, Lamps, Track Lighting

Hours of Operation
monday 9-6 Tuesday 9-6 Wednesday 9-6 Thursday 9-6 Friday 9-6 Saturday 10-5 Sunday closed
Method(s) of Payment
Cashiers Check
Money Order
American Express
Debit Card
Online Payment
Refund and Exchange Policy
Savio Lighting, Inc has a 14 day exchange policy from date of receipt of order on all items provided the product is in original condition and in original packaging.  Customer is responsible for all insurance and freight charges on any return.  Any item returned for refund is subject to 25% restocking fee.  Light bulbs, florescent replacement lamps, parts and shades do not qualify for refunds unless error was of Savio Lighting.  All damaged or defective merchandise reported to Savio Lighting within 7 days of receipt of order will be replaced at Savio Lighting, Inc's expense.  Additionally, items can be repaired or replaced at the company's discretion; any item that fails electrically within 1 year of date of receipt can be replaced or repair if items has not been improperly used.  All shipping charges will apply.
Alternate Business Names
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations