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BBB Accredited Business since LLC

Phone: (816) 463-3034 Fax: (755) 806-8623 View Additional Phone Numbers 361 Beech Ridge Road, North Berwick, ME 03906

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description LLC's three websites, (PLFixtures), and provides retail and wholesale lighting and plumbing fixtures for commercial and residential applications by the internet. Products they offer are  kitchen sinks of all types by Schon, Ruvati, Elkay and Blanco. They offer lights & lighting fixtures by Sea Gull Lighting and Kichler
Lighting. With over 30 brands available for same day shipping they offer a wide selection of plumbing and lighting products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 12, 2007 Business started: 12/01/2004 in ME Business incorporated 12/01/2004 in ME
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Donald Lappin, Owner
Contact Information
Principal: Mr. Donald Lappin, Owner
Number of Employees


Business Category


Products & Services LLC sells the following brand(s): Ambiance Lighting Systems, American Standard, Artisan Kitchen Sinks, Atlas Homewares, Baldwin Hardware, Belle Foret, Bellet Foret, Blanco Kitchen Sinks, Central Brass, Danze, Dayton, Decolav , Delta Faucet, Elizabethan Classics, Elkay, Estate Vanities, Fiat-Laundry-Sinks-and-Faucets, FrankeUSA , Fusion, Graff Faucets, Grohe, Just , Kichler Lighting, Kichler Lighting, Kindred, Kohler, Latoscana, Lyons Acrylic Sinks, Newport Brass, Panasonic Exhaust Fans, Peerless Faucets, Pegasus, Premier Copper Products, Price-Pfister, RSI Home Products, Ruvati Kitchen Sinks, Schon Faucets and Sinks, Sea Gull Lighting, Sterling Plumbing , Swanstone, Tru Faucets, Vaxcel Lighting, Whitehaus, World Imports, World Imports Lighting, Xylem LLC offers the following product(s): Ambiance Lighting Systems , American Standard , Artisan Kitchen Sinks , Baldwin Hardware , Blanco , Bootz Industries , Breez Exhaust Fans , Broan Exhaust Fans & Range Hoods , Central Brass , Danze , Dayton , Delta Faucet , Elizabethan Classics , Elkay , Fiat , Fontaine , Franke , Graff Faucets , Grohe , Just , Kichler Lighting , Kindred , Moen , Murray Feiss Lighting , Pegasus , Price-Pfister , Schon , Sea Gull Lighting , Swanstone , Whitehaus , Xylem

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
American Express
Amazon Payments
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.