BBB Business Review

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This Business is not BBB accredited

Granite City Electric Supply Company

Additional Locations

Phone: (508) 883-2700 Fax: (617) 773-8941 10 Lowell Junction Rd, Andover, MA 01810 http://www.granitecityelectric.com


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Description

Granite City Electric Supply Company was established in 1924 in Quincy, MA. Ms. Phyllis P. Godwin is Chairman of the Board and Mr. Charles A. Johnson is President of the corporation. The company is engaged in electrical distribution in southeastern Massachusetts and Cape Cod and the Islands regions. The firm also sells lighting and electrical supplies. The company maintains two complete showrooms - one in South Yarmouth and one in Quincy. Leading lines carried are Lightolier, Progress, Nutone, Thomas and Sturdy, as well as others in portable lamp lines. The business also maintains a wholesale contractor counter for all electrical supplies, featuring Square D, Singer electric Heat, Raco, General Electric Lamps, as well as everything necessary for the contractor (this counter also open to retail customers). There are 48 employees, 14 of which are employed on Cape Cod. Business hours on the Cape are 7:45 a.m. to 5:00 p.m. Monday through Friday (7:45 a.m. to 12 noon on Saturdays during the winter only).


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Granite City Electric Supply Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Granite City Electric Supply Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 23, 1989 Business started: 01/01/1923 in MA Business incorporated: 01/01/1930 in MA
Business Management
Ms. Phyllis P. Godwin, Chairman
Contact Information
Principal: Ms. Phyllis P. Godwin, Chairman
Number of Employees

18

Business Category

LIGHTING

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.