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BBB Accredited Business since

NitWits, LLC

Phone: (617) 816-9487 22 Notre Dame Avenue, Cambridge, MA 02140 View Additional Email Addresses http://www.liceinfo.net



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Description

NitWits LLC is a Head Lice removal salon. The business offers each client individualized treatment in a discreet environment. Each staff member undergoes 6 weeks of extensive training before joining their team.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that NitWits, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for NitWits, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NitWits, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 2011 Business started: 01/01/2004 in MA Business incorporated 08/27/2008 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Health & Human Services
One Ashburton Place, Boston MA 02108
http://www.mass.gov/eohhs/
Phone Number: 617-573-1600
Fax Number: 617-727-5134
The number is RN144130.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Berit Pratt RN, MPH, Partner Ms. Sonia Simoun, Partner
Contact Information
Principal: Ms. Berit Pratt RN, MPH, Partner
Principal: Ms. Sonia Simoun, Partner
Number of Employees

7

Business Category

LICE REMOVAL/PROTECTION SERVICES All Other Miscellaneous Ambulatory Health Care Services (NAICS: 621999)

Products & Services

NitWits, LLC sells the following brand(s): Full Service KIT, NitFREE Terminator Comb, OMG Lice Treatment Solution

NitWits, LLC offers the following product(s): Capes, Conditioner Spray Bottle, Detangler Comb, Hair Clips, Olive Oil, Olive Oil Applicator Bottle, OMG Head Lice Treatment Solution, OMG Nit-Free Terminator Combs, Shower Caps

Hours of Operation
By Appointment Only
Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states it has a 100% Guarantee. If you're not happy with your service then return for a FREE treatment.
Service Area
NitWits, LLC provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , RHODE ISLAND & VERMONT.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.