BBB Business Review
BBB Accredited Business since
Phone: (617) 249-0323 PO Box 529, North Easton, MA 02356
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Mass Document Retrieval is a search, retrieval and delivery business. Their services include the following: Massachusetts vital records, probate case files, United States citizenship and naturalization records as well as federal and state census information. They also provide in-depth newspaper research, as well as directory look-up service for mid-19th and 20th century town and city directories. In addition, they provide custom tailored genealogical research services and prepare pedigree charts, family group sheets and ancestral wall charts.
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A BBB Accredited Business since
BBB has determined that Mass Document Retrieval meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Mass Document Retrieval include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. J.J. Simonson, Owner
Number of Employees
LEGAL DOCUMENT ASSISTANCE RECORDED INFORMATION INVESTIGATORS INFORMATION PROCESSING & RETRIEVAL EQUIPMENT & SYSTEMS GENEALOGISTS ANCESTRY Investigation Services (NAICS: 561611)
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentCheck