BBB Business Review

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This business is not BBB accredited.

Charlie Brown's Outdoor Power Equipment

Phone: (802) 295-3421 Fax: (802) 295-3425 3803 Woodstock Rd, White River Junction, VT 05001

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Charlie Brown's, Inc. engages in the sales and service of lawn and garden equipment. The business was incorporated in Vermont in 1958. They emloy three people. Mr. Charles J. Brown is the President. Ms. Marion E. Brown is the Secretary. Mr. Donald Brown is the Vice President. Any questions or problems should be directed to the attention of Mr. Charles Brown.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Charlie Brown's Outdoor Power Equipment include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Charlie Brown's Outdoor Power Equipment
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 2005 Business started: 11/16/1959 in VT Business under new ownership as of: 05/01/2005 Business incorporated 01/18/2005 in VT
Type of Entity


Business Management
Ms. Catherine Willey, Vice President Mr. Scott Willey, President
Contact Information
Principal: Ms. Catherine Willey, Vice President
Principal: Mr. Scott Willey, President
Number of Employees


Business Category


Products & Services

Charlie Brown's Outdoor Power Equipment sells the following brand(s): Ariens, BCS, Brigg & Stratton, Echo, Honda Power Equipment, Hustler, Kawasaki, Kohler Engines, Mule, Oregon, shindaiwa, Subaru Industrial Power Products, Toro, Troy-Bilt, Walker

Alternate Business Names
S & C Willey, Inc.
Industry Tips
Hiring a Snow Removal Contractor
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.