BBB Business Review

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This business is not BBB accredited.

Shaw & Son Ace Hardware, Inc.

Phone: (207) 439-4150 6 Shapleigh Rd, Kittery, ME 03904 http://www.acehardware.com/


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Description

Shaw & Son Hardware, Inc. is a retail hardware store that sells plumbing, construction, electrical, automotive and lawn & garden supplies. They also carry hand & power tools, paint and feed. They offer equipment, glass and screen repair and provide locksmith services. The company was established and incorporated in Maine in 1986 and employs 10 people. Mr. Michael D. Shaw is the President of the company and Mrs. Ann Shaw is the Vice President, Secretary and Treasurer. Inquiries or complaints may be directed to the attention of Mrs. Shaw. The company holds the following licenses: Maine Board of Pesticides Control License #G00009, Maine Department of Agriculture License #NUR78 and Maine Bureau of Taxation License #01042033300.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business's BBB file information is being reviewed and/or updated.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shaw & Son Ace Hardware, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 12, 2000 Business started: 01/01/1986 in ME Business incorporated 01/01/1986 in ME
Business Management
Mr. Michael D. Shaw, President
Contact Information
Principal: Mr. Michael D. Shaw, President
Number of Employees

10

Business Category

GARDEN & LAWN EQUIPMENT & SUPPLIES-RETAIL PAINT-RETAIL HARDWARE-RETAIL TOOLS WINDOWS-REPAIRING SCREENS-DOOR & WINDOW Nursery, Garden Center, and Farm Supply Stores (NAICS: 444220)

Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.