BBB Business Review
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BBB Accredited Business since
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Norfolk Hardware, Inc. is a full service hardware store located in Boston. We have everything you need to build or maintain your home or business including paint, hardware, plumbing, electrical, janitorial products, lumber and building materials.
Norfolk Hardware is the parent company of Norfolk Kitchen and Bath which sells kitchen and bath cabinets, countertops, and accessories. Norfolk Kitchen and Bath works with a wide array of customers including remodeling contractors, property management companies, housing authorities, and homeowners.
All of our companies are family owned and operated by the Rosen family.
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A BBB Accredited Business since
BBB has determined that Norfolk Hardware & Home Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Norfolk Hardware & Home Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 136539.
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is CS-072827.
Type of Entity
Business ManagementMr. Benjamin Rosen, Principal Mr. Stewart M. Rosen, President
Number of Employees
KITCHEN REMODELING KITCHEN CABINETS-INSTALLATION KITCHEN CABINETS & EQUIPMENT-HOUSEHOLD HARDWARE-RETAIL BUILDING MATERIALS BATHROOM REMODELING BATHROOM EQUIPMENT & SUPPLIES TOOLS Residential Remodelers (NAICS: 236118)
Products & Services
Norfolk Hardware & Home Center sells the following brand(s): Al Major Brands of Tools and Hardware, Armstrong Cabinets, Benjamin Moore Paint, California Paint, Eastman Street Cabinets, JSI Cabinets, Showplace Cabinets, Sunco Cabinets
Method(s) of PaymentCash