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BBB Accredited Business since


Phone: (781) 826-0559 Fax: (781) 924-1159 150 Broadway, Hanover, MA 02339 View Additional Web Addresses

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Renovisions will educate you on the ins and outs of kitchen and bath design ideas empowering you to make good product choices for you and your family. The business will generate a great plan that works for you, your budget and your space . The business manages your entire project from concept to completion handling all your construction needs. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Renovisions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Renovisions include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Renovisions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 03, 2003 Business started: 01/01/1996 in MA Business incorporated 06/07/2005 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is 142485.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is CS-088419.

Type of Entity


Business Management
Ms. Catherine Follett, Owner Mr. Ed Spooner, COO
Contact Information
Principal: Ms. Catherine Follett, Owner
Principal: Mr. Ed Spooner, COO
Number of Employees


Business Category


Products & Services

Renovisions sells the following brand(s): American Standard, Artisan sinks, Atlas Hardware, BlueStar Gas Ranges, Broan ventilation, Craft Art wood countertops, Crossville tile, Dacor Appliances, DalTile, Danver Outdoor Stainless Steel Kitchen Cabinetry, Danze, Delta, Dreamline Glass Shower Enclosures, EcoTimber wood floors, Elkay, Fantech ventilation, GE Appliances, Grohe, Hafele storage accessories, Holiday Kitchens Cabinetry, Holland Bar Stools, Hubbarton Forge Lighting, Jaclo, Kohler, Maax, Mr. Steam Products, Oceana Bathtubs & AirtBaths , Panasonic, Progress Lighting, Schluter Waterproof Shower Systems, Seagull lighting, Sensa Granite, Silestone quartz countertops, Task lighting, Top Knobs Hardware, Toto, Vahallan Papers , Warmly Yours Heated Floors, Water Filter Systems, Wood Pro Vanity Cabinetry, WoodTrac Ceiling Panels, WoodTrac Closets, World Imports Lighting

Renovisions offers the following product(s): Bar Stools, Bathtub & Airtubs , Faucets, Flooring, Hardware, Heated Flooring, Kitchen & Bath Fixtures, Lighting, MediTub – Walk-in Bathtubs, Outdoor Stainless Steel Cabinetry Countertops, Pre-Finished Hardwood, Sinks, Soapstone – Farm Sinks, Stock, Semi-Custom & Custom Kitchen Cabinetry, Tile, Toilets, Ventilation Products, Water Treatment Systems, Wood Countertopsincluding Recycled Glass, Wood Vanities, Woodtrac Closet & Ceiling Systems

Method(s) of Payment

Credit Card Sales:

Renovisions is proud to accept Visa or MasterCard debit and credit card transactions up to $2.5k.

Refund and Exchange Policy

Business States:

Renovisions will accept returned items, along with a 25% returned item fee.

Renovisions will not accept any custom or special ordered item for return; custom orders are final sales. Warranty & Liability Policy


Contractor warrants to the owner that all materials and equipment furnished under the contract documents will be new unless otherwise specified and that all work will be of good quality and workmanship, free from faults and defects and in conformance with the contract documents. Contractor assumes professional and technical responsibility for performance of the work to be provided within one year following completion of these services, such services fail to meet these aforesaid standards, and owner promptly advises contractor thereof in writing, contractor agrees to re-perform the deficient services without charge to owner up to a maximum amount equivalent to the compensation received for the deficient services rendered. The foregoing constitutes contractors exclusive liability and owner’s exclusive remedy with respect to the work performed hereunder and the owner hereby releases and shall indemnify the contractor from and against all further liability in connection therewith for direct, indirect, special or consequential loss or damage, injury (including death) to owner’s employees, or third parties whether arising in contract, tort (including negligence) or otherwise.

We follow manufacturers warranty on all items used.


Service Area
Renovisions provides their services in PLYMOUTH County MA.
Alternate Business Names
Renovisions, Inc.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.