This business is not BBB accredited.Additional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Sidney Thomas Jewelers specializes in retail jewelry sales . The business products include Swiss watches, rare jewels, estate pieces and Italian gold.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sidney Thomas Jewelers include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 14 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Darrell S Ross, President/CEO Ms. Linda Viau, Customer Service Manager
Number of Employees
JEWELRY-COSTUME GIFT SHOPS DIAMONDS JEWELERS GEMOLOGISTS JEWELRY-RETAIL JEWELRY-HAND WROUGHT DIAMONDS-APPRAISAL GLASSWARE CHINAWARE & GLASSWARE-RETAIL JEWELRY APPRAISAL Jewelry Stores (NAICS: 448310)
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states consumers have 30 days for a full refund or exchange from date of original purchase.
Alternate Business NamesRoss-Simons Jewelers
Industry TipsJewelers and Jewelry Stores
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview