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          Find a Location

          Ross-Simons has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ross-Simons

              9 Ross Simons Dr Cranston, RI 02920-4475

              BBB Accredited Business

            • Ross-Simons

              136 Lambert Lind Hwy Warwick, RI 02886-1137

              BBB Accredited Business

            Business ProfileRoss-Simons

            Jewelry Stores
            Multi Location Business
            BBB accredited business

            Contact Information

            9 Ross Simons Dr

            Cranston, RI 02920-4475

            Get Directions
            Visit Website
            (800) 835-0919

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.43/5

            Average of 627 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/15/2017

            Years in Business: 72

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Ross-Simmons specializes in retail jewelry sales. The business products include Swiss watches, rare jewels, estate pieces and Italian gold.

            Products & Services

            Bracelets
            Necklaces
            Earrings
            Rings
            Pins
            Watches
            Watch Winders
            Personalized Jewelry
            Children's Jewelry
            Jewelry Storage
            Small Leather Goods
            Baby Gifts
            Collectibles
            Figurines
            Dinnerware
            Flatware
            Bar & Stemware
            Home Accessories
            Ornaments

            Business Details

            This is a multi-location business.

            Find a Location

            Ross-Simons has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ross-Simons

                9 Ross Simons Dr Cranston, RI 02920-4475

                BBB Accredited Business

              • Ross-Simons

                136 Lambert Lind Hwy Warwick, RI 02886-1137

                BBB Accredited Business
              Location of This Business
              9 Ross Simons Dr, Cranston, RI 02920-4475
              BBB File Opened:
              6/1/1961
              Years in Business:
              72
              Business Started:
              1/1/1952
              Business Incorporated:
              9/22/1975
              Accredited Since:
              3/15/2017
              Type of Entity:
              Corporation
              Number of Employees:
              200
              Alternate Business Name
              • Ross-Simons Jewelers
              • Luxury Brand Holdings, Inc
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Darrell S Ross, CEO
              • Ms. Dawn Neto, Manager of Customer Care
              • Mr. Jeffrey Thomas, Vice President of Customer Service
              Contact Information

              Principal

              • Mr. Darrell S Ross, CEO
              • Mr. Jeffrey Thomas, Vice President of Customer Service

              Customer Contact

              • Ms. Dawn Neto, Manager of Customer Care
              • Mr. Jeffrey Thomas, Vice President of Customer Service
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and selling jewelry

              Customer Complaints

              26 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              My husband purchased a Sterling Silver ring with 3 opals and 4 rose zircon stones in it for me on December 2, 2023. Order #******. He paid $81.00 total for it. The END prongs stick out and catch on everything. I caught one on a sweater and broke the tip off. I took it to a local jeweler and paid to have the tip repaired. Now, suddenly, an inner opal has fallen out (even though its prongs are undamaged). Ive contacted Ross-Simons ***************** But **************** stated that they wont help me with this since I had another jeweler repair the prong tip (on the far other end of the band).
              Read More
              Read 25 More Complaints

              Customer Reviews

              627 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dojo F

              04/15/2024

              I havent worn an anklet in years. My best friend wears one, and when I saw hers recently, I noticed how nice it looked on her. I decided to order the paper clip anklet. Love it ! Im petite, and the 9 fits perfectly.

              Ross-Simons Response

              04/17/2024

              We are glad to hear that you are happy with your new anklet!
              Read 626 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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