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          Leo Carroll Jewelers has 1 locations, listed below.

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            Business ProfileLeo Carroll Jewelers

            Jewelry Stores

            Contact Information

            1348 Cambridge St

            Cambridge, MA 02139-1377

            Get Directions
            Visit Website
            (617) 864-2090

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 76

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            Leo Carroll Jewelers is engaged in the sale and repair of watches and jewelry. The firm was established and incorporated in 1948 in Massachusetts. The company has 1 employee. Mr. Leo Carroll is the Owner of the company and Mr. Sean Carroll is the partner. Any questions or problems should be directed to the attention of either of the above. Company policy states, 14 day refund/exchange policy with receipt, excluding special orders .

            Business Details

            Location of This Business
            1348 Cambridge St, Cambridge, MA 02139-1377
            BBB File Opened:
            1/1/1948
            Years in Business:
            76
            Business Started:
            1/1/1948
            Type of Entity:
            Partnership
            Number of Employees:
            1
            Business Management
            • Mr. Leo Carroll, Owner
            Contact Information

            Principal

            • Mr. Leo Carroll, Owner

            Customer Contact

            • Mr. Leo Carroll, Owner
            Additional Contact Information

            Fax Numbers

            • (617) 864-2060
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Brennan H

            10/24/2023

            I brought in a watch for a new battery and strap. They broke my watch, refused to repair it, and wouldnt even apologize, blaming the watch quality (its metal and has been fine for 40 years until their incompetent jeweler broke it while removing the old strap). Disgraceful business.

            Leo Carroll Jewelers Response

            10/30/2023

            Hi *******,

            I want to apologize for damaging your watch while removing its strap and not taking the time to fully address the issue. 
            I would like to try to have your watch repaired, if possible, or find you a replacement.
            Please stop by the shop anytime, or reach out to me by phone or email.

            Thank you,

            ****

             

             

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            Better Business Bureau in Eastern MA, ME, RI & VT

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